Privacy Policy

Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, shipping and billing address.
  • Payment Information: Credit/debit card details or other payment method information (processed securely by third-party payment providers).
  • Order Details: Information related to the products you purchase, including order history.
  • Website Usage: Data collected via cookies, including IP addresses, browser type, and browsing behavior.

2. How We Use Your Information

Your personal information is collected for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your purchases or inquiries.
  • To improve our website, products, and customer experience.
  • To send you marketing communications, with your explicit consent.
  • To comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: Such as payment processors, shipping companies, and IT support services.
  • Legal Authorities: If required by law or to protect our legal rights.
  • Marketing Partners: For advertising purposes, only with your explicit consent.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. Cookies help us understand your preferences and deliver tailored content.

  • You can manage or disable cookies through your browser settings.
  • Disabling cookies may affect website functionality.

5. Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

  • Secure servers and encryption for sensitive data.
  • Access controls to limit who can view your personal information.
  • Regular security updates to protect against vulnerabilities.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
  • Opt-Out: Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us using the details provided below.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to this page. Please review it periodically to stay informed about how we protect your data.